Quality of work life is becoming an increasingly popular concept in recent times. Quality of work life qwl is a relatively new concept which is defined as the overall quality of an individuals working life. This survey has a series of questions that relate to your experiences as a working member of your organization. Various authors and researchers have proposed models of quality of working life also referred to as quality of worklife which include a wide range of factors, sometimes classified as motivator factors which if present can make the job experience a positive one, and hygiene factors which if. It is believed that they have a positive correlation but at times they are questioned because many factors affect their correlativity. This study is based on the assumption that a job is more than just a job. It is the application of social science techniques to plan change in organizational settings for the purpose of enhancing organizational effectiveness and the development of individuals.
Hackman and oldhams 1980 consider quality of work life as a work environment that is able to fulfill employees personal needs by providing a positive interaction effect between their physical and mental wellbeings. Textbook quality of work life human resource management. The project has been undertaken in leo pole apparels at coimbatore. It basically talks about the methods in which an organisation can ensure the holistic wellbeing of an employee instead of just focusing on workrelated aspects. Work life balance encourages employees to divide their time on the basis on priorities and maintain a balance by devoting time to family, health, vacations etc along with making a career, business travel etc. Understand the basic concepts of human resource management hrm. Their term quality of work life has appeared in research journals and the press in usa only in 1970s. Quality of work life and organizational performance ilo. The importance of worklife balance technology has improved peoples lives in many different ways.
Safe work environment, equitable wages, equal employment opportunities and opportunities for advancement. Overworked employees are more likely to suffer health problems, more like to be absent andor sick, less efficient, less sociable, and overall more difficult to work with. Project report on quality of worklife pdf this project report may help you. Mar 19, 2019 work life balance is a method which helps employees of an organization to balance their personal and professional lives. The effect of quality of work life qwl programs on quality.
According to american quality of work life association at washington, programs of quality of work life is defined as all types of activities which performed by entire employees at each level of the organization to improve the employees development and human dignity lehrer, 1982. Walton explains quality of work life in terms of eight broad conditions of employment that constitute desirable quality of work life qwl. This project related to quality of work life of an employee pdf download. While the task force set in 1979 by the american society for training and development astd defined qwl as a process of work organisation which enables its members at all levels of to actively participate in. Quality of work life denotes all the organizational inputs which aim at the employees satisfaction and enhancing organizational effectiveness. The basic objectives of quality circles are to develop and utilize human resources effectively, to develop quality products, improve the quality of work life and sharpen and utilize an individuals creative abilities.
There is a significant positive and and pos it ive relationship moder at e accepted between quality of work life relationship r. There are different steps involved in the development of quality circles from getting started to problemsolving. Meetings used to formulate change managers conduct meetings to indicate commitment employee involvement quality of worklife quality circles total quality management reengineering job redesign teamwork work performed by most appropriate person advanced information technologies used od effectiveness more. Pose of the present study, the questionnaire was contex.
Dissatisfaction with working life affects the workers some time or another, regardless of position or status. Quality of work life human resource management topics. The present era is an era of knowledge workers and the society in which we are living has come, to be known as knowledge society. It seeks to create such a culture of work commitment in the organizations which will ensure higher productivity and greater job. However, with the increasing complexity of organizations and society, it was soon realized that training individuals plays only a limited role in the development of organizations.
Frombun, editor, strategic human resource management, new york. Hrm quality of work life slideshare uses cookies to improve functionality and performance, and to provide you with relevant advertising. A study on quality of work life among employees open access. Quality of work life movement initially a loosely organized network of a few dozen academics in the early 1970s, the qwl movement had grown by the 1980s into an international grouping of trade union officials, personal managers and social scientist generally. Introduction to human resource management structure of unit. Quality of work life qwl has become one of the important issues in manufacturing enterprises like epz and those outside of epz. Quality of work life qwl definition, nature, scope and. There is no generally acceptable definition about this term. Keywordshuman resource management, training, development and quality of work life. Quality of work life qwl is a relatively new concept which is. Quality of work life is a concept which talks about the overall focus on employee as a person rather than just the work done by himher.
Quality of work life qwl is a fact that an individuals life cant be compartmentalised and any disturbance on the personal front will affect hisher professional life and viceversa. There is a significant and positive and accepted positive. Review of literature on quality of worklife article pdf available in international journal for quality research 72. Quality of work life efforts are systematic efforts made by an organisation to give its employees a greater opportunity to affect the way in which they do their jobs and the contributions they make to the overall effectiveness of their organisation. Pdf quality of work life program as a humanistic perspectives on.
Quality of work life and organizational performance. It refers to the favourableness or unfavourableness of a job environment for people. While there seems to be no agreed upon definition of quality of work life, it has been used as a construct which relates to the wellbeing of. Apr 28, 2017 quality of work life denotes all the organizational inputs which aim at the employees satisfaction and enhancing organizational effectiveness. The importance of worklife balance human resource management. A student can access vast resources of information to complete assignments and a mother can see and talk to a daughter that is thousands of miles away. Improvement of the quality of work life the earlier approach to human resource development emphasized individual development through training and proper supervision. Serey 2006 proposed the definition of quality of worklife qwl which is related to the. Apr 10, 2010 hrm quality of work life slideshare uses cookies to improve functionality and performance, and to provide you with relevant advertising. Quality of worklife survey eqwls this page may be omitted in reproduction limitation of rights and liabilities this survey questionnaire is published by karl albrecht international, which grants limited reproduction rights as described below.
In the transforming point of the business environment, every organizations have a number of prospects to seize and. Leadership and human resource management miscellaneous. The intellectual pursuits have taken precedence over the physical efforts. Human resource management is the process of recruitment, selection, training, appraising performance, compensating, maintaining relationships, looking welfare, healthy and safety measures of employees and compliance with labour laws of the land. In 2000, the national institute for occupational safety and health niosh entered into an interagency agreement with the national science foundation nsf to add a special module to the 2002 general social survey gss to assess the quality of work life in america.
Some knowledge workers work for more than 60 hours a week. This resource may be shared, copied, and distributed, without cost, by. It believes that people perform better when they are allowed to participate in managing their work and make decisions. The quality of work life or job quality is constituted by the set of work features which. Quality of work life has always gained attention of the researchers all time, as both the words quality and worklife are necessary in the world and share a greater value to the institution. There are different steps involved in the development of. People who are constantly tied to their jobs deal with the symptoms of stress and burnout. In modern era, it has been observed that stress management has become one of the most substantial conceptsin the professional environment. Dec 17, 2008 hellooo kamala, iam amritha dng post graduation in hrm. View training and development, quality of work life, human resource management research papers on academia. Some of the important scopes of the quality of work life, according to walton, are.
Human resource management semester notes lecture notes. Quality of work life and employee satisfaction at max new york life insurance company is considered. Case study series on worklife balance in large organizations. The focus of hrm is on managing people within the employeremployee relationship. L the sum total of physical working conditions, psychological and economic factors which affect the job. A study on quality of work life among employees open. People can live longer, healthier lives because of technological advancements.
On a specific note, human resource management hrm department be. An assured good quality of work life will not only attract young and new talent but also retain the existing experienced talent. However, some attempts were made to describe the term quality of work life qwl. It takes into consideration the sociopsychological needs of the employees. Training and development, quality of work life, human. Hr managers need to develop working strategies outlining the relationship. Quality of work life, management textbook, workbook human. The term quality of work life qwl aims at changing the entire organizational climate by humanizing work, individualizing organizations and changing the structural and managerial systems. Quality of work life qwl is viewed as an alternative to the control approach of managing people. Work life balance definition, importance, steps, benefits.
Describe how the major roles of hr management are being transformed. It is identify the quality of work life in leopole apparels for. Some knowledge workers work for more than 60 hours a. Chapter 1 introduction to quality of work life this chapter serves as an introduction and provides the necessary theoretical framework for developing proper perspectives of the subject.
It is an important concept in the world of business as it helps to. It involves the productive use of people in achieving the organisations strategic business objectives and the satisfaction of individual employee needs. So, this paper focuses and analyses employees quality of work life and its importance through training and development. Quality of working life qwl describes a persons broader employmentrelated experience. The data were collected in the month of jan 2014 feb 2014 scope of the study. Empirical evidence from dhaka export processing zone. Explain what human resource management is and how it relates to the management process. Quality of work life is a critical concept with having lots of importance in employees life. The effect of quality of work life qwl programs on. There are many quality of work life constructs in literature. Quality of work life qwl has become one of the important issues in manufacturing.
Quality of worklife and job satisfaction of a group of university employees. Qwl is a way of thinking about people, work and organizations, its distinctive elements are i a concern about the impact of work on. Loy, qwl is the degree to which members of a work organisation are able to satisfy important personal needs through their experiences in the organisation. Quality of work life meaning, definition, principles. A high quality of work life qwl is essential for all organizations to continue to attract and retain. The qwl as strategy of human resource management has assumed. A good work life balance is also what motivates an employee the most to perform well at his or job and also spend quality time with the family. Alternatives to traditional work schedules staffing worklife balance in hrm term paper on work life human resource management.
The frustration, boredom and anger common to employees can be. Quality of work life deals with various aspects of work environment, which. The importance of worklife balance as with most things in life, moderation is the key. Quality of worklife questionnaire doc download citehr. If you continue browsing the site, you agree to the use of cookies on this website. Quality of work life, management textbook, workbook. A study on quality of work life with special reference to leo pole apparels at coimbatore. While you may be asked to write on a series of potential topics, there are similarities in all of the possible subjects. Improvement of the quality of work life what is human. Quality of work life qwl is defined as the extent to which an. The study of green grass is popular among agrostologists. The qwl approach considers people as an asset to the organization rather than as costs.
819 453 106 1519 506 165 988 1346 212 471 430 276 706 543 1434 396 564 860 770 219 192 322 1447 671 721 670 420 15 1121 813 276 406